Politics

Empowering Uganda’s Digital Future: Airtel Launches Data Usage Manager to Address Mobile Data Concerns

What you need to know more about

  • Michael Bamwesigye, the Head of Information Technology and Security at the Uganda Communications Commission, and Manoj Urali, Airtel Uganda's Managing Director, jointly launched the Data Usage Manager at the Airtel Head Office on Clement Hill Road in Kampala.
  • In a statement, Airtel highlighted the importance of data in today's digital era, emphasizing its role in fostering communication, driving economic growth, and facilitating access to essential services in Uganda’s digital future.

Michael Bamwesigye, the Head of Information Technology and Security at the Uganda Communications Commission, and Manoj Urali, Airtel Uganda’s Managing Director, jointly launched the Data Usage Manager at the Airtel Head Office on Clement Hill Road in Kampala.

Mr. Manoj emphasized the significance of the Data Usage Manager, stating, “This tool is just one way we’re committed to providing you with the tools and information you need to get the most out of your Airtel Uganda experience.”

The launch event took place at the Airtel offices in Kampala on Monday, March 25. In a statement, Airtel highlighted the importance of data in today’s digital era, emphasizing its role in fostering communication, driving economic growth, and facilitating access to essential services in Uganda’s digital future.

Airtel has faced ongoing complaints about “vanishing” mobile data, prompting criticism from Ugandans, including celebrities like singer Azawi and Bebe Cool. Azawi revealed how 22 GB of data elapsed within two days without any streaming activity, while Bebe Cool threatened legal action after experiencing a rapid depletion of data while using the TikTok app.

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During the launch, Michael Bamwesigye commended Airtel Uganda for its proactive approach to addressing consumer concerns regarding mobile data usage. He expressed excitement about the launch, stating that it demonstrates Airtel Uganda’s commitment to listening to its customers and addressing their concerns.

The UCC Market Report for June 2023 FY 4Q 2022/23 highlights the proliferation of smartphones as the primary driver of internet adoption in Uganda. Mobile internet subscriptions saw a significant increase, rising from 11.8 million in March 2023 to 12.5 million in June 2023.

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